Lessons from a Part Time Job in Retail

IMG_3038After years of freelancing and being a one man company, I took a part time job. It’s three months later and time to share a few observations I have made. The job I have is a relatively simple one – I sell cupcakes and make coffee drinks at Cupcake Royale. It’s a far cry from my previous jobs, doing web projects and media content, photography and consulting, and I expected to have a hard time adjusting. Turns out, I was wrong.

The company itself is a good one, which I’m sure makes a ton of difference. Cupcake Royale is a small, local chain, they treat their employees well without any of that corporate feel (I can bring my iPod to work! Yay!). The people I work with are cool, and in about the same age range as any other job I’ve ever had. I work 4 nights a week, being the weekend closer, and though I’ve missed out on a few social events, it’s really not that big of a deal. The important part is, that I have half days and a 3-day weekend to work on my own projects, as well as continuing to do freelance gigs on the side.

Base Income = Stability

The greatest advantage of having a part time job, is that I am no longer relying on client work. Not only does this allow me to be more picky about the projects/clients I take on, but it gives me breathing room to work on my own projects, such as the sim game I’m making (currently being tested for iPad).

Less Stress, Better Sleep

Besides giving me some freedom to choose, the part time work also takes away a great deal of stress. In the months leading up to taking the job, I was having increasing anxiety, panic attacks and insomnia. All that improved greatly, now that there’s more stability.

Greater Ability to Focus

When I’m at work, I have found that I switch off the things that would otherwise occupy my mind, and just focus on the tasks at hand. This is good for two reasons. First, it gives me a mental break from obsessing over my many projects, and second, it’s a great mental exercise in focusing in on one specific project for a set amount of time, and then move on to the next one.

It also means that I am not checking my email, social media, reddit and news sites every 3 minutes, like I would when I spent my entire day in the home office.

The downside is a much lower pay rate than I’m used to, but I’m okay with that because…

Productivity Went Up

When I do have time off now, I have become more productive than ever, even though more than half my week is spent working for someone else. Part of it is added exercise from standing, walking, crouching, pulling and scrubbing (as opposed to just going for a walk, which was my only regular exercise before). But there is more to it than moving around more, namely a little voice in my head that keeps telling me to make the most of the time I do have. That voice was always there, but it has definitely gotten louder in the last three months.

People Skills Improved

I don’t think of myself as an introvert per se, but I am a terrible sales person. The pitch, in all its many forms, has always seemed awkward and uncomfortable to me (the same can be said for my dating days, and that whole game). When I sell cupcakes, the situation is fairly simple – the person in line is there because they want the product. I greet them and try to get a feel for their personality within a few seconds. Then, depending on what conclusion I reach, I may or may not engage them in either banter, a light compliment – I deliberately try to compliment people that stand out, to get better at it – or perhaps an up-sell of some sort.

By facing my demon multiple times a day, four days a week, I have gotten better at it. I was a bartender in my mid 20s, but I didn’t pick all these things up back then. Maybe I was too busy partying, maybe I just wasn’t ready to absorb. Either way, I quite enjoy having this part time job.

I’m hoping at some point to replace my current position with a better one, but have come to the conclusion that better doesn’t necessarily come down to just higher pay. Right now, I can walk to work, I have a lot of free time, and I don’t take my work home with me — except to eat it. That is worth a lot.

6 Replies to “Lessons from a Part Time Job in Retail”

  1. I’m kind of in the same boat – checking twitter/FB/blog stats every few minutes drives me crazy but I just can’t seem to stop myself. I need the added restriction of a ‘proper’ job to make my personal hours more productive I think. I’ve been mulling this over in my subconscious for a while but reading it in plain black & white here was the poke in the ribs I needed I think. Thank you for that & I hope all continues well for you. Rgds Helen (Gala98)

  2. Hey Ras, this is good info and helps me with some decisions. I have been considering a part time job for similar reasons. When I do work for someone else it does make me appreciate my time more and for some reason focus better. If I were close I would hit you daily for a good cup of brew. Just the thought brightens my day.

  3. Ras! I’m very happy to hear that the work at Cupcake Royale has taught you things, and that you’re continuing to hone your skillset. When my family and I stopped in, you were 9 shades of awesome. Those cupcakes were wonderful, and I honestly had no idea about happy hour – so I did end up buying more than I had intended, and was happy to do so. The vanilla latte was, no joke, the best vanilla latte I’ve ever had. It was good enough for me to consider driving over there to get coffee. The kids won’t mind since there are cupcakes and cake pops. :)

    1. It was great to see you all, even if I was too busy to socialize. As for the coffee, I don’t think I can take the entire credit. Stumptown provides a pretty good starting point.

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